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Overview

IncidentFox integrates with your existing collaboration and incident management tools to provide seamless investigation workflows.

Trigger Integrations

These integrations allow you to invoke IncidentFox:
IntegrationTrigger MethodUse Case
Slack@mention botGeneral investigations, ad-hoc queries
GitHub@mention in PR/issueCI/CD failures, code-related issues
PagerDutyWebhook on alertAutomatic incident investigation
Incident.ioWebhook on incidentIntegrated incident response
Kubernetes AgentOutbound agentPrivate/on-prem cluster access
REST APIHTTP POSTProgrammatic access, custom workflows
Web UIDashboardManual investigations, configuration

Alerting Integrations

These integrations provide alert context and correlation:
IntegrationCapabilities
Prometheus/AlertmanagerAlert rules, firing alerts, silence management
OpsgenieAlert management, escalation

Collaboration Integrations

IntegrationCapabilities
SlackMessages, channel history, threads, posting
Microsoft TeamsMessages, channels
LinearIssue tracking, project management
JiraTicket creation, issue tracking

Integration Architecture

Quick Setup

1

Choose Your Integrations

Most teams start with Slack for general use, then add GitHub for CI/CD workflows.
2

Install the App

Follow the setup guide for each integration to install the necessary apps/webhooks.
3

Configure Permissions

Grant IncidentFox appropriate read permissions for your channels/repos.
4

Test the Connection

Send a test message or trigger to verify the integration works.

Integration Comparison

FeatureSlackGitHubPagerDutyIncident.ioWeb UIREST API
Manual triggerYesYesNoNoYesYes
Auto-trigger on alertNoNoYesYesNoYes
Response in same toolYesYesVia SlackVia SlackYesJSON
Rich formattingYesYesYesYesYesN/A
Thread supportYesYesN/AN/AN/AN/A
Interactive modeYesNoNoNoYesYes
Streaming responsesYesNoNoNoYesYes

For General SRE Teams

  1. Slack - Primary interface for investigations
  2. PagerDuty - Auto-investigate on alerts
  3. GitHub - For deployment correlations

For Development Teams

  1. Slack - Quick queries and debugging
  2. GitHub - CI/CD failure analysis
  3. PagerDuty - Production alert context

For Platform Teams

  1. Slack - General investigations
  2. Incident.io - Formal incident response
  3. All data sources - Comprehensive access

Next Steps